Man who destroyed Jeep helps car owners deal with their lemons

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Does Australia need ‘lemon laws’ for dodgy cars?

A Sunshine Coast man who made headlines three years ago when he demolished his Jeep Cherokee in frustration has turned consumer advocate.In 2014, Ashton Wood and members of his family dismantled their vehicle after it suffered 22 faults in four years.They decided to wreck the car supplied by Fiat Chrysler to highlight the need for laws forcing car companies to refund or replace problem vehicles.Now Mr Ashton has helped new-car owners to get replacements or repairs worth millions.Ironically, Mr Ashton said he was still waiting to resolve his own matter, but in the meantime he had become a champion for hundreds of unhappy customers.”There’s been over 100 cases I’ve handed to them [Fiat Chrysler Australia]. I’m tracking results and they’ve handed out over $1.1 million in refunds or …
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Solar energy, used car leasing complaints rising, consumer group says

Complaints about solar energy sales and used car leasing are among the new consumer problems to watch, a report released Thursday by the Consumer Federation of America and the North American Consumer Protection Investigators found.

“Solar energy is good for the environment and for consumers’ pocketbooks, but there are starting to be complaints concerning misleading sales practices, confusing contracts and shoddy installation,” said Susan Grant, Director of Consumer Protection and Privacy at CFA. “Consumers should check out the company and make sure they understand the terms of the agreement before they sign on the dotted line for solar contracts.”

Palm Beach Co. rooftop solar costs down 12 percent, firm says

The report contains examples of consumer complaints from around the country as reported in 2016 to 39 consumer protection agencies in 23 states.


Solar energy has become front-and-center in Florida since the passage of …
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Nation’s Top 10 Consumer Complaints in 2016

Shoddy installation of solar panels and leasing lemons vehicles are leading high on the list of complaints to state and local consumer protection agencies last year across the country, according to the annual consumer agency survey conducted by Consumer Federation of America (CFA) and the North American Consumer Protection Investigators (NACPI).The report included complaints from 39 state and local consumer protection agencies from 23 states participated in the survey.The survey asked about the most common complaints they received in 2016; the fast-growing complaints, the worst complaints, new trends in consumer problems and new laws that are needed to better protect consumers.Complaints about solar energy sales were cited as a new consumer problem that could increase in the future as the green energy industry grows. Despite solar energy being environmentally friendly, and for consumers a sound economical choice, the complaints ranged from ranged from misleading sales practices to inferior installation of …
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On Autonomous Vehicles, Don’t Let Feds Grab Power From The States

The House Energy and Commerce Committee tomorrow is voting on a bill to help automakers introduce autonomous vehicles (AVs) into the nation’s fleet of cars and trucks.
While the bill has broad bipartisan support, at issue are provisions in the bill that would pre-empt state laws – ostensibly to keep states from drawing up their own set of safety standards.
The goal of the bill is to avoid fifty safety standards for autonomous vehicles in fifty states – a noble goal. Automakers can’t create fifty different versions of their cars to adhere to fifty state standards.
However, the bill could also theoretically up-end state laws that govern motor vehicle operation, which has a number of groups concerned. Consumer groups are worried about whether the law would end state lemon laws. Insurance companies are focused on state insurance regulations. Local car dealerships are concerned about state motor vehicle franchise laws.

Automobiles …
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Fraud Allegations Fuel Ongoing Controversy Over PowerShift Transmission in Ford Focus and Fiesta Models

DETROIT, July 27, 2017 /PRNewswire/ — There are approximately 1.5 million current or former owners and lessees of 2012-2016 Ford Focus and 2011-2016 Ford Fiestas affected by an uncorrectable and dangerous PowerShift transmission defect. While this issue has been festering in the U.S. for several years, Australia’s top consumer protection agency now alleges ‘misleading,’ ‘deceptive’ and ‘unconscionable’ efforts by Ford in their effort to conceal this transmission defect.

Ford Focus and Fiesta owners have long reported consistent jerking and shuddering while driving these vehicles, and many have experienced delayed acceleration and deceleration. In some instances, drivers reported unintended acceleration when stopped at traffic lights, and other times the cars would roll backwards on an incline.

To avoid or limit its liability under these state and federal consumer protection laws, Ford has entered into a Class Action Settlement that is binding on current and former Focus and Fiesta owners, and lessees of …
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Here’s the No. 1 consumer complaint in America

Americans love their cars, but their cars — and the auto industry — doesn’t always love them back. Auto-related problems are the most common complaints among consumers, who cited everything from misrepresentations in sales to leasing disputes, according to a new report from the Consumer Federation of America and the North American Consumer Protection Investigators. The report surveyed 39 state and local consumer protection agencies in 23 states about the most common complaints they received last year. Leasing used cars is emerging as a sore spot for consumers, who may be attracted to the practice since it typically requires little or no down payment. But interest rates can be high, and “lemon laws” and other regulations may not apply to used cars that are leased, the study said. “Consumers may be stuck with used cars that repeatedly break down or be on the hook for costly repairs,” the study noted. In one …
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