Here’s the No. 1 consumer complaint in America

Americans love their cars, but their cars — and the auto industry — doesn’t always love them back. Auto-related problems are the most common complaints among consumers, who cited everything from misrepresentations in sales to leasing disputes, according to a new report from the Consumer Federation of America and the North American Consumer Protection Investigators. The report surveyed 39 state and local consumer protection agencies in 23 states about the most common complaints they received last year. Leasing used cars is emerging as a sore spot for consumers, who may be attracted to the practice since it typically requires little or no down payment. But interest rates can be high, and “lemon laws” and other regulations may not apply to used cars that are leased, the study said. “Consumers may be stuck with used cars that repeatedly break down or be on the hook for costly repairs,” the study noted. In one …
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