No Surprise Here: What Do Consumers Complain About Most Frequently?

Consumers have problems with all sorts of products and services, but once again this year, car-related issues are number one on the annual list of top complaints put together by the Consumer Federation of America and the North American Consumer Protection Investigators.Auto complaints run the gamut from misleading advertising and mechanical problems — including used cars that break down shortly after they’re driven off the lot — to faulty repair work and towing disputes.”Cars are always number one. That’s because they’re essential to our daily life,” Susan Grant, CFA’s director of consumer protection, told NBC News. “If the car you just bought has secret damage or the repairs you paid for are faulty, you could be left stuck by the side of the road. So when people have problems with their cars they’re likely to complain to their state or local consumer protection agency.”TIP: Read the sales contract before …
Go to Source